Shipping Policy
Shipping Policy
Delivery Time = Processing Time + Shipping Time
We have a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM UK time (GMT/BST) will begin processing on the same day.
All products go through a short processing period before they are shipped.
After processing, the average shipping time is 4–7 business days. This means you can expect your order to arrive within approximately 5–10 business days from the date your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual.
We do everything we can to process and ship orders as quickly as possible and appreciate your understanding should any delays occur.
We aim to keep delays to an absolute minimum and will keep you informed whenever relevant updates regarding your order are available.
Shipping Service
For the delivery of our orders, we work with trusted shipping partners such as Royal Mail, Evri, DPD and Parcelforce, depending on the destination and shipment.
Our shipping partners help ensure that your order is delivered safely and reliably. Where available, you will receive real-time tracking information, allowing you to easily follow the progress of your parcel.
Additional Shipping Options
To make your shopping experience as convenient as possible, we offer a range of shipping benefits.
Eligible orders may qualify for free shipping, as indicated on our website or at checkout.
Where available, you may also choose insured shipping with priority handling for a small additional fee. This provides additional protection and ensures that your order receives priority attention during processing.
Tracking
Every eligible order is provided with tracking information, allowing you to follow your parcel from the moment it is shipped until it reaches its destination.
Once your order has been dispatched, you will receive your tracking details so you can monitor the delivery status of your parcel.
Customer Service
Our customer service team is available to assist you with any questions or concerns regarding your order.
We are committed to providing the best possible service and will always do our utmost to make your shopping and delivery experience as smooth as possible.
For assistance, please contact us at: